Need help right now? We can fix most issues remotely in minutes
Download our remote support tool and a local Encircle technician will connect securely to your computer — no visit required.
Download the remote support tool
Click below, run the installer, and we’ll connect securely to your computer. Your technician will walk you through it.
Start a remote support session
Run this on the computer you need help with, then call us. We’ll guide you through the rest.
Download remote support toolMost issues are solved without a site visit
Our technicians can securely connect to your machine and resolve a wide range of problems in minutes, no travel required.
Virus & malware removal
We scan, clean, and harden your system against future infections — without taking your computer away.
Software installation & updates
Install applications, apply patches, and update software across your devices quickly and correctly.
Email setup & troubleshooting
Configure email accounts, fix delivery issues, and sort out Microsoft 365 problems remotely.
Cloud services management
Microsoft 365, OneDrive, SharePoint, and other cloud platforms configured and fixed remotely.
System diagnostics & repairs
Slow computer, crashes, freezes — we diagnose and fix most software-related performance problems remotely.
User setup & training
Onboard new staff, set up accounts, and walk your team through new tools without leaving the office.
Some problems need someone in the room
Hardware failures, network cabling, physical device repairs, and hands-on server work require an on-site visit. We cover the Gorge and Portland — just call and we’ll come to you.
Call (541) 286-6868Remote support from people who already know your systems
Not a random technician from a queue — your local team that knows your setup, your history, and your business.
Fast connection
Our remote tool connects in seconds so we can start fixing — not waiting on hold or scheduling days out.
Fully secure sessions
The connection is encrypted end-to-end. You see everything we do on screen and can end the session any time.
30+ years of experience
Three decades supporting local businesses means we’ve solved your problem many times before.
Local when you need it
If remote isn’t enough, we come to you. Same team, same number, same people who know your setup.
Computer trouble? Let’s fix it now.
Download the remote support tool and call us — most issues are resolved in a single session, same day.